Ride with Comfort & Safety

Book a ride instantly with our top-rated drivers and seamless experience.

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Get in Touch

Have questions or need support? Reach out to us anytime.

easypickcabtaxi@gmail.com

+919250073717

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Frequently Asked Questions

General Questions

What is EasypickCab?
EasypickCab is a cab booking application that allows you to book a ride with a tap of a button.
How do I download the app?
You can download the app from the App Store (for iOS devices) or Google Play Store (for Android devices).
Is the app free to use?
Yes, the app is free to download and use.

Booking a Ride

How do I book a ride?
To book a ride, simply open the app, set your pickup and drop-off locations, and select your preferred ride option.
Can I book a ride in advance?
Yes, you can book a ride up to 24 hours in advance.
Can I cancel my ride?
Yes, you can cancel your ride through the app before the driver arrives.

Payment and Pricing

How do I pay for my ride?
You can pay for your ride using a credit card, debit card, net banking, or cash.
How is the fare calculated?
The fare is calculated based on the distance and time of your ride, as well as the type of vehicle you select.
Are there any additional fees?
Yes, there may be additional fees for things like tolls, parking, and cancellations.

Safety and Security

Is my personal and payment information secure?
Yes, our app uses industry-standard encryption to protect your personal and payment information.
Can I track my ride?
Yes, you can track your ride in real-time through the app.
What if I lose something in the cab?
If you lose something in the cab, please contact our customer support team and we will do our best to help you recover your lost item.

Driver and Vehicle Information

Who are the drivers?
Our drivers are independent contractors who have undergone a thorough background check and have a valid driver's license.
What kind of vehicles do you offer?
We offer a variety of vehicles, including sedans, SUVs, and vans.
Are the vehicles clean and well-maintained?
Yes, our vehicles are regularly cleaned and maintained to ensure a safe and comfortable ride.

Customer Support

How do I contact customer support?
You can contact our customer support team through the app, by email, or by phone.
What are the customer support hours?
Our customer support team is available 24/7 to assist you.
How long does it take to respond to customer inquiries?
We strive to respond to all customer inquiries within 24 hours.

India-Specific Questions

Do you provide services in all cities in India?
We currently provide services in major cities across India, including Delhi, Mumbai, Bangalore, and more.
Do you accept Indian Rupees (INR) as payment?
Yes, we accept Indian Rupees (INR) as payment.
Do you provide GST invoices for business rides?
Yes, we provide GST invoices for business rides. Please contact our customer support team for more information.

Get in Touch

Feel free to contact us for inquiries about our services, admissions, or general queries.

Your Ride, One Tap Away

Book cabs effortlessly with our powerful and intuitive mobile app. Download now and enjoy a seamless experience.

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